ivy
New Member
Posts: 4
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Post by ivy on May 1, 2018 13:40:10 GMT
Need assistance. I am trying to build an apk and it keeps prompting me for a user and password which does not work because rms.rhomobile.com site is down.
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Post by Alex Epifanov on May 2, 2018 14:21:10 GMT
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ivy
New Member
Posts: 4
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Post by ivy on May 2, 2018 16:11:27 GMT
Right now we have a shortage of resources and really close to our expected production roll out so this is a big problem for us. What are our other options? Can we prevent it from connecting to RMS while we build our apk? Our last upgrade was not a good experience and we had to rewrite most of our Rhodes code due to performance issues (Rhom find methods were a lot slower) delaying our project. I hope this is not going to delay us further as we don't have bandwidth to upgrade.
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Post by Super Admin on May 2, 2018 16:33:22 GMT
There is no other option. You should migrate to RMS 5.5.x or RMS 6.0.x.
If you need fast and reliable support please contact me via krybas@tau-technologies.com
Regards,
Konstantin
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ivy
New Member
Posts: 4
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Post by ivy on May 2, 2018 17:55:38 GMT
Thank you for the quick response. We will reach out to Kutir and go from there.
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ivy
New Member
Posts: 4
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Post by ivy on May 2, 2018 20:15:00 GMT
We just tried to download version 5.5 and was able to build and sync so far with no issues. Thank you again for your help.
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Post by Super Admin on May 2, 2018 20:21:58 GMT
You are welcome.
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bryan
New Member
Posts: 2
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Post by bryan on May 3, 2018 20:36:27 GMT
Did they actually stop this service for good? Or are they in fact performing maintenance? Does anyone know?
Upgrading to the latest is an obvious recommendation but I am curious if whomever hosted these services is actually abandoning them?
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Post by Super Admin on May 3, 2018 21:58:44 GMT
We have already asked Zebra about that due to this service Zebra's property.
Waiting for the update from Zebra.
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bryan
New Member
Posts: 2
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Post by bryan on May 4, 2018 16:11:47 GMT
I spoke with Zebra and a rep confirmed that these services are "down for good". Their recommendation as well was to upgrade to a Rhomobile version from Tau/Kutir.
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Post by Super Admin on May 4, 2018 19:59:06 GMT
Just one note. Tau is the only one maintainer of RhoMobile.
Kutir is our partner and we resell our services them for their customers.
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