Error when closing app

mjb1416
New Member

Posts: 4

Error when closing app Feb 20, 2019 12:54:48 GMT

Quote

Post by mjb1416 on Feb 20, 2019 12:54:48 GMT

We are having an issue when calling Rho::Application.quit() on Android devices (we don't give iOS users the option)

This is causing the app to crash so the user gets the message "Unfortunately, Planet Mobile has stopped"

We are using RhoMobileStudio version 6.0.18. Was this an issue in that version?

LogCat shows the following.

02-20 12:32:42.980 32325-32325/? I/APP: I 02/20/2019 12:32:42:980 00007e45 RhoWebViewClient| Loading URL: http://127.0.0.1:46621/app/WorkOrder/quit

02-20 12:32:42.981 32325-32325/? I/APP: I 02/20/2019 12:32:42:981 00007e45 WebViewSingleton| onBeforeNavigate >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>http://127.0.0.1:46621/app/WorkOrder/quit

02-20 12:32:42.988 32325-32325/? I/APP: I 02/20/2019 12:32:42:988 00007e45 WebViewSingleton| onBeforeNavigate >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>http://127.0.0.1:46621/app/WorkOrder/quit

02-20 12:32:42.989 32325-32325/? I/APP: I 02/20/2019 12:32:42:989 00007e45 RhoWebViewClient| Load resourcehttp://127.0.0.1:46621/app/WorkOrder/quit

02-20 12:32:42.990 32325-32325/? I/APP: I 02/20/2019 12:32:42:989 00007e45 WebViewSingleton| onLoadResource >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>http://127.0.0.1:46621/app/WorkOrder/quit

02-20 12:32:42.993 32325-32379/? I/APP: I 02/20/2019 12:32:42:992 00007e7b HttpServer| Process URI: '/app/WorkOrder/quit'

02-20 12:32:42.993 32325-32379/? I/APP: I 02/20/2019 12:32:42:993 00007e7b APP| RHO serve: /app/WorkOrder/quit

02-20 12:32:42.995 32325-32379/? I/APP: I 02/20/2019 12:32:42:995 00007e7b RhodesApplication| Inside runwhen before return

02-20 12:32:42.997 32325-32325/? I/APP: I 02/20/2019 12:32:42:997 00007e45 RhodesService| Exit application

02-20 12:32:43.000 32325-32379/? D/RhoFileApi: Open in package apps/app/layout_erb.iseq...

02-20 12:32:43.001 32325-32379/? I/APP: I 02/20/2019 12:32:43:001 00007e7b RhoRuby| loadISeqFromFile: /data/data/com.qube_global_software.planetmobile/rhodata/apps/app/layout_erb.iseq

02-20 12:32:43.019 32325-32379/? I/APP: I 02/20/2019 12:32:43:019 00007e7b APP| appVersion : 19.01.0

02-20 12:32:43.019 32325-32379/? I/APP: I 02/20/2019 12:32:43:019 00007e7b APP| appUpdateVersion ;

02-20 12:32:43.020 32325-32379/? I/APP: I 02/20/2019 12:32:43:020 00007e7b RHO WorkOrderController| Layout file: /data/data/com.qube_global_software.planetmobile/rhodata/apps/app/layout_erb.iseq. Content size: 3595

02-20 12:32:43.023 32325-32379/? I/APP: I 02/20/2019 12:32:43:023 00007e7b RhodesApplication| Inside runwhen before return

02-20 12:32:43.024 32325-32379/? I/APP: I 02/20/2019 12:32:43:024 00007e7b HttpServer| GC Start.

02-20 12:32:43.062 32325-32379/? I/APP: I 02/20/2019 12:32:43:062 00007e7b HttpServer| GC End.

02-20 12:32:43.063 32325-32379/? I/APP: I 02/20/2019 12:32:43:063 00007e7b HttpServer| Process URI: '/system/call_ruby_proc_callback'

02-20 12:32:43.064 32325-32379/? I/APP: I 02/20/2019 12:32:43:064 00007e7b APP| Params: {"__rho_object"=>{"body"=>"0"}, "rho_callback"=>"1"}

02-20 12:32:43.064 32325-32379/? I/APP: I 02/20/2019 12:32:43:064 00007e7b APP| application_callback params: {"applicationEvent"=>"UIDestroyed"}

02-20 12:32:43.064 32325-32379/? I/APP: I 02/20/2019 12:32:43:064 00007e7b APP| Activated: true

02-20 12:32:43.064 32325-32379/? I/APP: I 02/20/2019 12:32:43:064 00007e7b APP| Deactivated: false

02-20 12:32:43.064 32325-32379/? I/APP: I 02/20/2019 12:32:43:064 00007e7b APP| UICreated: true

02-20 12:32:43.065 32325-32379/? I/APP: I 02/20/2019 12:32:43:064 00007e7b APP| UIDestroyed: false

02-20 12:32:43.065 32325-32379/? I/APP: I 02/20/2019 12:32:43:065 00007e7b APP| Screen Off: false

02-20 12:32:43.065 32325-32379/? I/APP: I 02/20/2019 12:32:43:065 00007e7b APP| Screen On: false

02-20 12:32:43.065 32325-32379/? I/APP: I 02/20/2019 12:32:43:065 00007e7b APP| application_callback: UIDestroyed

02-20 12:32:43.065 32325-32379/? I/APP: I 02/20/2019 12:32:43:065 00007e7b APP| AppEvent UIDestroyed

02-20 12:32:43.069 32325-32379/? I/APP: I 02/20/2019 12:32:43:069 00007e7b HttpServer| Process URI: '/system/uidestroyed'

02-20 12:32:43.069 32325-32379/? I/APP: I 02/20/2019 12:32:43:069 00007e7b APP| AppEvent UIDestroyed

02-20 12:32:43.071 32325-32325/? I/APP: I 02/20/2019 12:32:43:070 00007e45 RhodesApplication| New UiState: MainActivityPaused

02-20 12:32:43.071 32325-32325/? I/APP: I 02/20/2019 12:32:43:071 00007e45 RhodesService| stop RhodesService

02-20 12:32:43.071 32325-32325/? I/APP: I 02/20/2019 12:32:43:071 00007e45 RhodesService| stop RhodesApplication

02-20 12:32:43.117 32325-32325/? I/APP: I 02/20/2019 12:32:43:117 00007e45 RhoWebViewClient| Load resourcehttp://127.0.0.1:46621/public/jqmobile/jquery.mobile-1.4.5.min.css

02-20 12:32:43.117 32325-32325/? I/APP: I 02/20/2019 12:32:43:117 00007e45 WebViewSingleton| onLoadResource >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>http://127.0.0.1:46621/public/jqmobile/jquery.mobile-1.4.5.min.css

02-20 12:32:43.119 32325-32325/? I/APP: I 02/20/2019 12:32:43:119 00007e45 RhoWebViewClient| Load resourcehttp://127.0.0.1:46621/public/jqmobile/planet.css

02-20 12:32:43.120 32325-32325/? I/APP: I 02/20/2019 12:32:43:119 00007e45 WebViewSingleton| onLoadResource >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>http://127.0.0.1:46621/public/jqmobile/planet.css

02-20 12:32:43.120 32325-32325/? I/APP: I 02/20/2019 12:32:43:120 00007e45 RhoWebViewClient| Load resourcehttp://127.0.0.1:46621/public/css/myStyle.css

02-20 12:32:43.121 32325-32325/? I/APP: I 02/20/2019 12:32:43:121 00007e45 WebViewSingleton| onLoadResource >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>http://127.0.0.1:46621/public/css/myStyle.css

02-20 12:32:43.131 32325-32325/? I/APP: I 02/20/2019 12:32:43:131 00007e45 RhoWebChromeClient| User-Agent [Mozilla/5.0 (Linux; Android 5.1.1; C6603 Build/10.7.A.0.228; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/60.0.3112.116 Mobile Safari/537.36] does not match any known platform. Falling back to use AJAX bridge by default. -- From line 1 of http://127.0.0.1:46621/public/api/rhoapi-modules.js

02-20 12:32:43.131 32325-32325/? I/chromium: [INFO:CONSOLE(1)] "User-Agent [Mozilla/5.0 (Linux; Android 5.1.1; C6603 Build/10.7.A.0.228; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/60.0.3112.116 Mobile Safari/537.36] does not match any known platform. Falling back to use AJAX bridge by default.", source: http://127.0.0.1:46621/public/api/rhoapi-modules.js (1)

02-20 12:32:43.132 32325-32379/? I/APP: I 02/20/2019 12:32:43:132 00007e7b HttpServer| Process URI: '/public/css/myStyle.css'

02-20 12:32:43.135 32325-32379/? I/APP: E 02/20/2019 12:32:43:135 00007e7b HttpServer| The file /public/css/myStyle.css was not found

02-20 12:32:43.193 32325-32325/? I/APP: I 02/20/2019 12:32:43:193 00007e45 RhoWebChromeClient| Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user's experience. For more help, check xhr.spec.whatwg.org/. -- From line 1 of http://127.0.0.1:46621/public/api/rhoapi-modules.js

02-20 12:32:43.194 32325-32325/? I/chromium: [INFO:CONSOLE(1)] "Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user's experience. For more help, check xhr.spec.whatwg.org/.", source: http://127.0.0.1:46621/public/api/rhoapi-modules.js (1)

02-20 12:32:43.195 32325-32325/? I/APP: I 02/20/2019 12:32:43:195 00007e45 RhoWebViewClient| Load resourcehttp://127.0.0.1:46621/system/js_api_entrypoint

02-20 12:32:43.195 32325-32325/? I/APP: I 02/20/2019 12:32:43:195 00007e45 WebViewSingleton| onLoadResource >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>http://127.0.0.1:46621/system/js_api_entrypoint

02-20 12:32:43.199 32325-32379/? I/APP: I 02/20/2019 12:32:43:199 00007e7b NewORM| calling useNewOrm

02-20 12:32:43.532 32325-32325/? I/APP: I 02/20/2019 12:32:43:532 00007e45 RhoWebViewClient| Load resourcehttp://127.0.0.1:46621/public/css/myStyle.css

02-20 12:32:43.532 32325-32325/? I/APP: I 02/20/2019 12:32:43:532 00007e45 WebViewSingleton| onLoadResource >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>http://127.0.0.1:46621/public/css/myStyle.css

02-20 12:32:43.535 32325-32379/? I/APP: I 02/20/2019 12:32:43:535 00007e7b HttpServer| Process URI: '/public/css/myStyle.css'

02-20 12:32:43.537 32325-32379/? I/APP: E 02/20/2019 12:32:43:537 00007e7b HttpServer| The file /public/css/myStyle.css was not found

02-20 12:32:43.572 32325-32378/? I/APP: I 02/20/2019 12:32:43:572 00007e7a AppCallbacks| Thread shutdown

02-20 12:32:43.573 32325-32325/? I/APP: I 02/20/2019 12:32:43:573 00007e45 HttpServer| Stopping server...

02-20 12:32:43.574 32325-32379/? I/APP: I 02/20/2019 12:32:43:574 00007e7b RhodesApp| RhodesApp thread shutdown

02-20 12:32:43.574 32325-32379/? I/APP: I 02/20/2019 12:32:43:574 00007e7b GeoLocation| Destroying singleton instance.

02-20 12:32:43.575 32325-32379/? I/APP: I 02/20/2019 12:32:43:574 00007e7b ClientRegister| Stopping ClientRegister...

02-20 12:32:43.575 32325-32386/? I/APP: I 02/20/2019 12:32:43:575 00007e82 ClientRegister| ClientRegister thread shutdown

02-20 12:32:43.575 32325-32379/? I/APP: I 02/20/2019 12:32:43:575 00007e7b Sync| Stopping Sync thread

02-20 12:32:43.575 32325-32389/? I/APP: I 02/20/2019 12:32:43:575 00007e85 Sync| Thread shutdown

02-20 12:32:43.750 32471-32325/? A/google-breakpad: Microdump skipped (uninteresting)

02-20 12:32:43.775 32325-32325/? W/google-breakpad: ### ### ### ### ### ### ### ### ### ### ### ### ###

02-20 12:32:43.775 32325-32325/? W/google-breakpad: Chrome build fingerprint:

02-20 12:32:43.775 32325-32325/? W/google-breakpad: 19.01.0

02-20 12:32:43.775 32325-32325/? W/google-breakpad: 19010000

02-20 12:32:43.775 32325-32325/? W/google-breakpad: ### ### ### ### ### ### ### ### ### ### ### ### ###

02-20 12:32:43.776 32325-32325/? A/libc: Fatal signal 11 (SIGSEGV), code 1, fault addr 0xc in tid 32325 (re.planetmobile)

02-20 12:32:43.877 376-376/? D/clmlib: Got activities:0x0000000E

02-20 12:32:43.878 376-376/? I/DEBUG: *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***

02-20 12:32:43.878 376-376/? I/DEBUG: UUID: 57fe7e12-183f-49ff-ac30-a27f85e03d78

02-20 12:32:43.878 376-376/? I/DEBUG: Build fingerprint: 'Sony/C6603/C6603:5.1.1/10.7.A.0.228/58103698:user/release-keys'

02-20 12:32:43.878 376-376/? I/DEBUG: Revision: '0'

02-20 12:32:43.878 376-376/? I/DEBUG: ABI: 'arm'

02-20 12:32:43.878 376-376/? I/DEBUG: pid: 32325, tid: 32325, name: re.planetmobile >>> com.qube_global_software.planetmobile <<<

02-20 12:32:43.878 376-376/? I/DEBUG: signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 0xc

02-20 12:32:43.890 376-376/? I/DEBUG: r0 b8526d30 r1 00000001 r2 a3886508 r3 00000000

02-20 12:32:43.891 376-376/? I/DEBUG: r4 b86b4168 r5 b818fe78 r6 12c93e40 r7 a386eb34

02-20 12:32:43.891 376-376/? I/DEBUG: r8 a386eb34 r9 b818ffd0 sl b81900d8 fp bedd52a0

02-20 12:32:43.891 376-376/? I/DEBUG: ip bedd4fd8 sp bedd5058 lr a368b538 pc a34e2d30 cpsr a0070010

02-20 12:32:43.891 376-376/? I/DEBUG: backtrace:

02-20 12:32:43.891 376-376/? I/DEBUG: #00 pc 00648d30 /data/app/com.qube_global_software.planetmobile-1/lib/arm/librhodes.so (rho_ruby_releaseValue+16)

02-20 12:32:45.253 376-376/? I/DEBUG: Tombstone written to: /data/tombstones/tombstone_05

02-20 12:32:45.253 768-32472/? D/ActivityManager: New dropbox entry: com.qube_global_software.planetmobile, data_app_native_crash, eb781989-71aa-4ae2-8b32-4faff1122346

02-20 12:32:45.257 768-874/? I/BootReceiver: Copying /data/tombstones/tombstone_05 to DropBox (SYSTEM_TOMBSTONE)

02-20 12:32:45.271 768-32472/? W/ActivityManager: Force finishing activity 1 com.qube_global_software.planetmobile/com.rhomobile.rhodes.RhodesActivity

02-20 12:32:45.318 768-1386/? D/ConnectivityService: ConnectivityService NetworkRequestInfo binderDied(NetworkRequest [ id=75, legacyType=-1, [ Capabilities: INTERNET&NOT_RESTRICTED&TRUSTED] ], android.os.BinderProxy@1d5eaa95)

02-20 12:32:45.318 768-1574/? D/ConnectivityService: ConnectivityService NetworkRequestInfo binderDied(NetworkRequest [ id=74, legacyType=-1, [ Capabilities: INTERNET&NOT_RESTRICTED&TRUSTED] ], android.os.BinderProxy@1d8637aa)

02-20 12:32:45.319 768-1574/? I/WindowState: WIN DEATH: Window{1eec7bfd u0 com.qube_global_software.planetmobile/com.rhomobile.rhodes.RhodesActivity}

02-20 12:32:45.319 768-1270/? D/ConnectivityService: releasing NetworkRequest NetworkRequest [ id=75, legacyType=-1, [ Capabilities: INTERNET&NOT_RESTRICTED&TRUSTED] ]

02-20 12:32:45.320 768-1270/? E/ConnectivityService: RemoteException caught trying to send a callback msg for NetworkRequest [ id=75, legacyType=-1, [ Capabilities: INTERNET&NOT_RESTRICTED&TRUSTED] ]

02-20 12:32:45.320 768-1270/? D/ConnectivityService: releasing NetworkRequest NetworkRequest [ id=74, legacyType=-1, [ Capabilities: INTERNET&NOT_RESTRICTED&TRUSTED] ]

02-20 12:32:45.320 768-1270/? E/ConnectivityService: RemoteException caught trying to send a callback msg for NetworkRequest [ id=74, legacyType=-1, [ Capabilities: INTERNET&NOT_RESTRICTED&TRUSTED] ]

02-20 12:32:45.363 768-1233/? I/OpenGLRenderer: Initialized EGL, version 1.4

02-20 12:32:45.391 768-1722/? I/ActivityManager: Process com.qube_global_software.planetmobile (pid 32325) has died

02-20 12:32:45.392 394-394/? I/Zygote: Process 32325 exited due to signal (11)

02-20 12:32:45.488 20212-32488/? W/ContextImpl: Calling a method in the system process without a qualified user: android.app.ContextImpl.bindService:1777 android.content.ContextWrapper.bindService:539 com.sonyericsson.crashmonitor.MiscTaAdapter.open:90 com.sonyericsson.crashmonitor.service.CrashMonitorService.onInit:127 com.sonyericsson.crashmonitor.service.CrashMonitorService.onHandleIntent:192

02-20 12:32:45.531 1993-1993/? I/Timeline: Timeline: Activity_idle id: android.os.BinderProxy@3b65cd6b time:67874210

02-20 12:32:45.604 2434-32008/? E/Auth: [GoogleAccountDataServiceImpl] getToken() -> BAD_AUTHENTICATION. Account: <ELLIDED:1970556650>, App: com.google.android.gms, Service: oauth2:https://www.googleapis.com/auth/contextcontroller

eeo: Long live credential not available.

at eep.b(:com.google.android.gms@11509238:10)

at eep.a(:com.google.android.gms@11509238:50)

at edc.a(:com.google.android.gms@11509238:50)

at fmb.a(:com.google.android.gms@11509238:8)

at fmb.a(:com.google.android.gms@11509238:4)

at fla.a(:com.google.android.gms@11509238:2)

at fky.a(:com.google.android.gms@11509238:17)

at fky.a(:com.google.android.gms@11509238:6)

at bti.a(:com.google.android.gms@11509238:203)

at bti.a(:com.google.android.gms@11509238:61)

at eaa.a(:com.google.android.gms@11509238:6)

at dzz.a(:com.google.android.gms@11509238:2)

at dzz.e(:com.google.android.gms@11509238:6)

at dzz.d(:com.google.android.gms@11509238:1)

at dzx.b(:com.google.android.gms@11509238:1)

at mih.a(:com.google.android.gms@11509238:1)

at mgy.a(:com.google.android.gms@11509238:3)

at cjq.a(:com.google.android.gms@11509238:31)

at cez.run(:com.google.android.gms@11509238:2)

at cex.handleMessage(:com.google.android.gms@11509238:3)

at mmw.run(:com.google.android.gms@11509238:6)

at mng.run(:com.google.android.gms@11509238:25)

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1112)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:587)

at mso.run(:com.google.android.gms@11509238)

at java.lang.Thread.run(Thread.java:818)

Super Admin Administrator Posts: 118	Error when closing app Feb 20, 2019 13:22:49 GMT Quote Select Post Deselect Post Link to Post Back to Top Post by Super Admin on Feb 20, 2019 13:22:49 GMT Mike, We are very limited in time and provide only paid support. We already discussed it with you. So please contact directly to me by email to discuss possible options. Regards, Konstantin Rybas

mjb1416
New Member

Posts: 4

Error when closing app Mar 7, 2019 12:55:57 GMT Alex Epifanov and egghead like this

Quote

Post by mjb1416 on Mar 7, 2019 12:55:57 GMT

If anyone else has this problem, I've found the reason and a solution.

If you use

Rho::Application.setApplicationNotify

to register a callback function, you need the line

Rho::Application.setApplicationNotify("")

before you call

Rho::Application.quit()

Mike

Post by mjb1416 on Feb 20, 2019 12:54:48 GMT

Post by Super Admin on Feb 20, 2019 13:22:49 GMT

Post by mjb1416 on Mar 7, 2019 12:55:57 GMT

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